Question 1

What is GradsHQ, exactly?

Accepted Answer

An AI-powered navigation and preparation tool for graduate school applicants. We help you discover real programmes and scholarships scoped to the countries you actually chose, understand how you fit them, and organise the application itself. We're not a university, an admissions agency, a visa agency, or a scholarship provider — and we never submit anything on your behalf.

Question 2

What does "country-first" actually mean?

Accepted Answer

Instead of searching every university in the world, GradsHQ only ever researches and recommends within the target countries you choose. Free plans get 2 target countries; Premium gets 5. Nothing outside your selection shows up unless you explicitly add a country.

Question 3

How is this different from a normal university search site?

Accepted Answer

Most search tools start broad and leave you to filter. GradsHQ starts narrow — your countries, your qualification, your goals — and every result, score, and recommendation is scoped to that from the first step. It's also built to tell you when it doesn't know something, rather than filling every field with a plausible guess.

Question 4

How long does it take to build my profile?

Accepted Answer

About two minutes for the core details — qualification, target degree and field, citizenship and residence, target countries, funding preference, and a career goal. You can come back and search for programmes and scholarships the moment it's done.

Question 5

Do I need to already know which countries I want?

Accepted Answer

Roughly, yes — you'll pick at least one target country during onboarding, since that's what everything else is scoped to. If you're genuinely undecided between a few, pick the ones you're leaning toward; you can request a change later (Premium), or start fresh if you're on Free.

Question 6

What's actually different between Free and Premium?

Accepted Answer

Free gives you 2 target countries and standard search depth. Premium expands that to 5 target countries and lets you change your target countries after onboarding — on Free, your countries are set once and locked unless you upgrade.

Question 7

How many programmes and scholarships will I see?

Accepted Answer

A search returns up to 10 programmes (5 per target country) and up to 10 scholarships (5 per target country) — fast, predictable, and scoped to real sources rather than an exhaustive-but-slow crawl of the entire internet.

Question 8

Can I use GradsHQ if my target countries change later?

Accepted Answer

Free accounts pick their 2 countries once during onboarding; changing them afterward is a Premium feature, on purpose — it's the one thing that's locked to encourage real research over endless browsing. Everything else on your profile (career goal, password, and more) can be edited any time from your account page.

Question 9

Why can't I just search unlimited countries for free?

Accepted Answer

Two reasons: focus and cost. Narrowing to 2 countries forces genuine research instead of a scattershot approach, and it keeps AI search fast and bounded rather than slow and expensive to run — which is also why every search is capped at a fixed number of results per country instead of an open-ended crawl.

Question 10

Is a fit score the same as my chance of admission?

Accepted Answer

No — this is a hard rule, not just a wording choice. A fit or eligibility score reflects alignment with stated criteria: academic background, target field, career goals, and what a programme or scholarship actually publishes as its requirements. It is never a probability of being admitted or funded, and GradsHQ never guarantees an outcome.

Question 11

How is my readiness score calculated?

Accepted Answer

From real, checkable signals — how complete your academic profile is, this programme's fit score, whether you've filled in a career goal, whether you have a resume on file, and how complete your funding details are. Factors we genuinely can't assess yet (like statement quality, until GradsHQ Coach reviews it) are marked 'not yet assessed' rather than guessed at, and don't drag the score down or inflate it.

Question 12

What does "Verified" vs "Needs Verification" mean?

Accepted Answer

Verified means the detail was confirmed against a specific official source with concrete information. Needs Verification means it's sourced but incomplete or from a secondary source. Unverified means the research genuinely couldn't confirm it. We never collapse these into one generic 'available' label.

Question 13

Does GradsHQ submit applications for me?

Accepted Answer

No. GradsHQ is a navigation and preparation tool — it helps you discover, compare, and prepare. You remain fully responsible for the accuracy and submission of every application, and for verifying any detail we surface against the official source before relying on it.

Question 14

Will GradsHQ Coach write my personal statement for me?

Accepted Answer

No, by design. Coach analyses your draft — authenticity, specificity, programme alignment, generic language, unsupported claims — and asks questions to help you develop your own story. It never suggests replacement text or invents an achievement to fill a gap you haven't told it about. You remain the author of everything you submit.

Question 15

What happens to my resume/CV after I upload it?

Accepted Answer

It's stored securely with Cloudinary — not in our main database — and automatically deleted within 48 hours. We extract relevant details (degree, field, institution, and similar) to help pre-fill your profile, then the file itself is gone on schedule, whether or not you've used it yet.

Question 16

What information does GradsHQ collect about me?

Accepted Answer

Account basics (name, email), the profile details you provide during onboarding (academic background, target countries, funding preference, career goal), and your saved programmes/scholarships/applications. We don't collect anything beyond what the product actually uses.

Question 17

Does GradsHQ sell or share my data?

Accepted Answer

We don't sell your data. Your profile and search data is sent to OpenAI's API to generate research and scores, which is necessary for the product to function — see our Privacy Policy for the specifics of what goes where and why.

Question 18

Can I delete my account and data?

Accepted Answer

Yes — contact us and we'll act on it directly. Full self-service account deletion isn't built yet, so for now it's a manual request rather than a button in your settings; see the Privacy Policy for details.

Navigate your way to graduate school.

Top 50 destinations for graduate studies.

Six commitments that shape every feature we ship.

Country-First Matching

Verified Information

Application Intelligence

Scholarship Discovery

Application Tracking

Responsible AI

Programme matching that actually narrows things down

Funding intelligence scoped the same way

This is what your matches actually look like.

Find funding for your next degree.

Real reasoning, not a black box.

Know exactly where your English stands — before you apply.

Every feature, explained — with the screenshots to match.

Real stories from real applicants.

Practical writing on countries, funding, and fit.

How to actually choose your target countries

What a programme fit score actually means (and doesn't)

How to actually read a scholarship's eligibility criteria

Why we won't guess your grade equivalency for you

Building an application checklist that actually works

What to verify before trusting any admissions website

Frequently asked questions.

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